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Cursor lags for a fraction of a second after the pen is put down and then moved. Happens for every tool in both drawing and pixel personas. Most visible when using any of the freehand drawing tools. This creates a noticeable hiccup for every stroke, and makes short strokes with low pressure virtually impossible to make. Hi ManyWeAre, I've got the same hardware but a Cintiq instead - and I've had all the betas of El Capitan (and the current GM) and I don't see the stutter at all? Have you set something in the Wacom preferences maybe? What happens if you make a new user in OS X (it's very easy to do and can be deleted again afterwards with no side effects) and then try running the Designer Trial on that instead - does it still happen?
(I'm suggesting this in case it's an application installed for your user that is intercepting something.) Let us know how you get on:) Thanks, Matt. I tried your suggestions plus a lot more and the initial stutter is still there, unfortunately. New information:. The same occurs in Affinity Photo.
And with all cursor-based tools (e.g. Marquee tools, move tool), not just paintbrushes. Occurs with the built in trackpad (!!!) not just Wacom tablets. Here are the additional steps I've taken:. Tried several illustration/photo editing programs.
None showed the issue. The only issue they showed is being worse than Affinity.:). Cleared Wacom preferences. Removed Wacom driver completely, reinstalled it with default settings. Tried my Cintiq. Cleared all non-system startup items.
Cleared preferences for Affinity Designer and Photo. Uninstalled all other image editing applications. It's a fraction of a second stutter at the beginning of a cursor drag, either with a tablet or the macbook's trackpad. With a large, round, black brush, I can see it flicker to white for a split second when the stutter happens. Short of doing a clean system install (I'm not going to), I don't know what else to do.:(.
Hi ManyWeAre, Thanks for trying all of that!:) I'm trying to get a handle on what you're seeing and I'm wondering if it's this: Make a new document. Add a new pixel layer (in the Layers panel) Go to the brush tool. Move the mouse/Wacom over the document and you'll see a preview nozzle of what you would get if you clicked. Hold the mouse button down/press the pen against the tablet.
The preview goes away (because you're not clicking, you're pressing) Nothing happens until you move somewhere. Is that the source of your problem? It's the only thing I can think of that sounds like what you're describing and if so I can probably try to do something about it. It doesn't show anything for the mouse down because that point's direction will be modified by the subsequent points and it may affect the way the nozzle is supposed to look for that point, but for many brushes it wouldn't matter at all, so it could put them down anyway. Do you think that's likely to be the problem, or is it something else that you're seeing?
Thanks again, Matt. Matt, There is a noticeable delay between the moment the mouse button is down/tablet down/pen down and the next time it draws a stroke. The effect is that when doing short quick strokes, I only see the initial point after a fraction of a second, something like 0.2s probably. Like I pointed out initially, this effectively makes drawing short strokes almost impossible since I won't see what I'm doing until the pen has moved enough. In Designer, specifically, when drawing with vectors, that means I can't just tap to make a dot. I have to hold the pen/mouse down and wiggle it a bit until something gets drawn.
And just to reiterate: it happens with every tool, not just the brushes. So making very small rectangles or marquee selections is quite challenging. I've been using digital art programs for over 15 years and have never seen this behavior. In fact, none of the other programs I tried the past few weeks behaves like that.
Which is why I thought it was a bug or something on my end. Hopefully that clarifies things. When I have the time, I can make a 60fps video to show you what it looks like compared to another program. My Designer trial has run out, but I still have a few days left in Photo, which behaves exactly the same. If it is indeed working as intended, I would like to suggest revising this behavior as it will deter other artists from using Affinity.
Thank you for looking into this and helping me diagnose the issue. Sorry for my bad english! I have exactly the same problem, with OSX 10.10 and with 10.11.
I use a small Wacom Intuos and don't have zero problems/latency with Ai & Ps (CS5), Artrage and Mischief, to paint and sketch very fast. Sad, but in Affinity-Designer i can't make fast strokes without getting an awful latency and edgy lines. That's the only reason why i didn't buy this otherwise very good software. So, the trial runs out and i can't try it longer. Really don't now, why the performance is so bad.: (.
I use a Mac Mini 2,5 GHz Intel Core i5 / 8GB and AMD Radeon HD 6630M 256 MB. I think I might have a solution. I'm french so my translation of french terms might not be so good. I had the same issue so I went into the wacom settings. With the stylus selected on the menu, under the first cursor where you can choose the amount of pression you want to use, there is a button named adapt or something like that.
You will see a curve. Make sure that the first point is on the y axis. I mean right on it. I did that and it fixed the problem for me. If I'm not being clear enough because of my english, I might publish a video.
EDIT: here's a picture Good luck everyone. Edited August 23, 2017 by Dyukunker adding a picture.
Me: Which driver is actually compatible with macOS Sierra? Is there one?
Are you working on one? None of the ones I'm trying work.
6.3.19-6, 6.3.18-4, 6.3.15-1, 6.3.14-2 all have workflow stopping bugs. Just a moment. Wacom: Hello. My name is.
and I will be glad to assist you. What is the tablet model number that you have? Me: i'm doing a full removal via the wacom utility and restarting between each driver install PTH-651 Wacom: The recommended one is the 6.3.18-4.
The latest update is not working fine. I can send the steps for a clean uninstall. Me: 18-4 isn't working fine either Wacom: What is exactly happening when it is installed? Me: are the steps different than opening the wacom utility, removing preferences for all users, then removing tablet software and restarting? The modifier keys do not work with the pen Wacom: It is almost the same. They are as follows: A restart will be required after installing the driver, please make sure to close and save all your work before following these instructions.
Disconnect the tablet from the computer Open your Applications folder and locate any Tablet or Wacom Tablet folders you have Use the Utility in each of these folders and click ‘Remove’ under ‘Tablet Software’ Once the software is removed, restart the computer Once this is complete, download and install the latest driver from: As always, make sure your tablet is connected directly to your computer. Avoid using USB hubs, keyboard/monitor ports, or docking stations with the tablets, as they can cause inconsistent behavior. Me: yeah, that's not really a fix - i've done that several times to no avail - do you have people working on a new driver? Wacom: Yes, we have people working in this moment, the new update is giving us some issues that we are trying to fix probably during the week. Me: so disappointing - it's like every macOS system update catches wacom by complete surprise if only Apple had some kind of developer network where they released betas so companies could test and fix issues before the updates went live to millions of users Wacom: That is totally correct, I agree with that. I really apologize for the inconveniences.
We are doing our best to resolve the current issues. I will also report your situation.